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Lead & campaign management

Best way to manage your customers.

Chronex360 gives your team one dashboard to capture leads from every campaign, track follow-ups, and turn conversations into customers — no manual work.

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2,500+ Happy customers
4.9/5 Rating

Built for teams that run on lead flow

Fully secured

Company-scoped data, role-based permissions and a full activity log keep every lead and conversation protected.

Regular updates

New automation blocks, channels and reports land continuously — no migrations and no downtime for your team.

Automatic chatflow

Build WhatsApp chatflows that greet new leads, answer FAQs, collect form details and hand off to a person at the right moment.

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campaigns here

Find a campaign…
Diwali Lead Drive1,240 leads · 84 orders
Winter Webinar560 signups this week
Referral Program310 leads · 12% convert
Retargeting Push890 leads captured

Easy to use

Clean lists, focused inboxes and drag-and-drop pipelines mean your team is productive from day one.

Dedicated support

Onboarding help, clear documentation and a responsive team for setup, integrations and scaling.

Ecommerce

Share product catalogues, take orders and send GST-ready proforma invoices — right inside the conversation.

Platform features

Available features

Lead management

Capture leads from ads, forms, imports and chats, then work them in a filtered list or a drag-and-drop Kanban by status.

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Omnichannel inbox

Reply across WhatsApp, Messenger, Instagram, SMS and email from one thread, with unread indicators and canned replies.

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Customer timeline

Every note, task, call, message and order for a contact on one scrollable activity history.

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Lead assignment

Assign in bulk or automatically with round-robin per lead source, and keep a full reassignment history for reporting.

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Tasks & calendar

Multi-user tasks with type, priority and due dates, shown on a month calendar you can drag to reschedule.

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Follow-up schedules

Lightweight reminders tied to a contact; a nightly job flips past-due ones to Overdue so nothing slips.

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Chatflow automation

A visual WhatsApp builder with trigger, message, media, quick-reply, form, API and catalogue blocks, plus auto start/stop windows.

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Conversations inbox

A dedicated omnichannel view that aggregates every channel per lead, with search and unread counts.

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Product catalogue

Nested categories with GST %, HSN code and units, dynamic per-category fields, and multi-image or video products.

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Catalogue sharing

Generate public category or hand-picked collection links with short URLs, optionally scoped to a single buyer.

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Storefront checkout

Buyers browse a shared catalogue, get a live quote with quantity breaks and GST, and place an order ready to invoice.

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Orders board

Line-item orders with per-line discounts, buyer and shipping details, status cards and a drag-to-move order Kanban.

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GST invoicing

Generate GST tax-invoice PDFs with per-line HSN and CGST/SGST split, or send a proforma invoice over WhatsApp.

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Payments

Capture and reconcile Razorpay and Stripe payments through per-tenant tokenised webhooks.

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Discount tiers

Quantity-break pricing rules that apply automatically at catalogue checkout and on order lines.

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Campaigns

Group contacts into campaigns, record sends and events, and see per-campaign performance on the dashboard.

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Templates & snippets

A rich HTML email builder with an image gallery, plus reusable short-message snippets with typeahead search.

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Tags & segmentation

Tag leads and contacts, bulk-manage tags, and reuse them for filtering, imports and campaign targeting.

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Lead analytics

Conversion, response time, follow-up adherence and source or campaign breakdowns, with period presets and Excel export.

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Role-shaped dashboards

Separate dashboards for the platform operator, company owner and employees, with revenue and lead trends.

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Roles & permissions

Company-scoped users, custom roles and a role by permission matrix; each employee sees only their eligible lead sources.

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Manage Status lists

Configure your own lead, task, schedule and order statuses with colours, defaults and drag ordering.

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Contacts & merge

Card or table contact views with CSV import and export, country / state / city cascades and duplicate merging.

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Mobile REST API

A Sanctum token API that mirrors the CRM for the mobile app, including notification polling for new lead messages.

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Per-company settings

Each tenant sets its own SMTP mailbox, payment keys and per-lead-source Meta credentials, encrypted at rest.

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Blog CMS & SEO

Manage posts and categories with scheduling and meta tags; sitemap.xml and robots.txt are generated automatically.

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Billing & subscriptions

Subscription plans, invoices, payment history and downloadable PDF invoices for every tenant.

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Activity logging

Per-module log channels capture slow requests, errors and uncaught exceptions for observability.

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How it works

From first message to delivered order

One connected flow from enquiry to fulfilment, with every reply, document, payment and delivery update logged on the same timeline.

Chronex360 operating workflow
Phase 1

Capture

2 steps

Bring enquiries and replies into one customer thread.

01

Lead

Captured the moment someone messages in.

02

Conversation

One thread, every reply, no switching apps.

Phase 2

Commercials

2 steps

Quote, collect, and reconcile without leaving the flow.

03

Proforma Invoice

GST-ready quote sent inside the chat.

04

Payment

Captured and reconciled automatically.

Phase 3

Fulfilment

5 steps

Convert payment into dispatch, tracking, and delivery status.

05

Order Creation

Confirmed order, ready for fulfilment.

06

E-Way Bill

Compliance handled before dispatch.

07

Dispatch

Out for delivery, status updates start.

08

Tracking

Live location visible to you and the buyer.

09

Delivered

Closed out and logged on the timeline.

Business benefits

Improve response, visibility, and conversion

Chronex360 helps your team move faster from campaign interest to qualified sales conversations.

  • Save time with centralized lead management
  • Improve lead response across your team
  • Track campaign performance clearly
  • Increase conversion with organized follow-up
Testimonials

What our clients say?

“We moved three spreadsheets and two inboxes into Chronex360. Every lead now has an owner and a next step, and our follow-up finally stopped slipping.”

Priya Nair
Sales Lead, Larkspur Interiors

“The WhatsApp inbox alone paid for the plan. Replies that used to take a day now take minutes, and nothing gets lost between the team.”

Rahul Mehta
Founder, Northbeam Traders

“Catalogue sharing plus checkout changed how we sell. Buyers pick products inside the chat and the order lands in Chronex360 ready to invoice.”

Aisha Khan
Operations Manager, Vertex Supplies

“Finally, reports we actually read. Response time, conversion and campaign performance are all on one screen, no exports needed.”

Daniel Rocha
Marketing Head, Basewave Media

“Round-robin assignment ended the arguments about who owns which lead. New enquiries reach the right agent in seconds.”

Sneha Kapoor
Team Lead, Trailhead Realty

“Chatflows handle the first reply at 2am so nobody wakes up to a cold lead. The team just picks up the qualified ones.”

Marcus Lee
Director, Parallel Logistics

“Every call, message and note sits on one timeline. Onboarding a new rep now takes a day instead of a week.”

Fatima Sheikh
Customer Success, Lumen & Co

“Proforma invoices over WhatsApp closed our payment gap. Customers pay before the order even ships.”

Arjun Desai
Business Owner, Kestrel Interiors

Perspectives from the Chronex360 team

Trusted in 190+ Markets

One WhatsApp Inbox.
Every Border You Sell Across.

From Mumbai to Mexico City, Chronex360 turns Click-to-WhatsApp, Instagram and Facebook leads into managed conversations — wherever your customers are. See the compliance, pricing and launch playbook built for your market.

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Question

Have any questions?
Here are some answers

Everything teams usually ask before switching to Chronex360 — what it does, which channels it connects, and how fast you can start.

Ask your question

Capture leads from every campaign and channel, reply from one inbox, assign owners, schedule follow-ups, share product catalogues, create orders and read the reports that show what is working.

WhatsApp, Facebook Messenger, Instagram DM, SMS and email — every conversation stays on the same customer timeline, no matter where it started.

Most teams are live the same day. Create your company, add users and roles, connect a channel, then import or forward your first leads.

Yes. Company-scoped users, roles and permissions let each person see only the leads, conversations and modules they need.

Every plan includes setup guidance and documentation. Paid plans add hands-on help with integrations, data import and rollout.

Ready to grow your business with smarter lead management?

Bring campaigns, leads, follow-up, and reporting into one organized Chronex360 workspace.

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